At Proudeve, we are dedicated to providing you with exceptional digital products and premium content memberships. Your satisfaction is our priority. Please review our refund and return policy below:
Ebooks and Digital Products:
As digital goods are instantly accessible upon purchase, we typically do not offer refunds or returns for ebooks and digital products. However, if you encounter any technical issues or discrepancies with your purchase, please contact our customer support team at support@proudeve.com within 30 days of purchase. We will work diligently to address your concerns and ensure your satisfaction.
Premium Content Memberships:
When you subscribe to a premium content membership on Proudeve, you gain access to exclusive resources, articles, and community features. If you are not entirely satisfied with your premium membership, you may request a refund within 30 days of the initial purchase date. Please submit your refund request in writing to support@proudeve.com. Refunds will be issued at our discretion and may be subject to certain conditions.
Cancellation of Premium Memberships:
You have the option to cancel your premium content membership at any time by accessing your account settings on the Proudeve website. Upon cancellation, you will retain access to premium content until the end of your current billing cycle. We do not provide prorated refunds for cancelled memberships.
Contact Us:
If you have any questions, concerns, or feedback regarding our refund and return policy, please do not hesitate to contact our customer support team at support@proudeve.com. We are here to assist you and ensure a seamless experience with Proudeve.
Policy Updates:
Proudeve reserves the right to amend or update this refund and return policy as needed. Any revisions to the policy will be communicated to customers via email and updated on our website accordingly.
Thank you for choosing Proudeve. We appreciate your trust and support.
Sincerely, The Proudeve Team